What inspectors check
What an HSE inspector looks for when they visit
When an HSE inspector visits your window cleaning business, they immediately request your written health and safety policy, risk assessment, and COSHH assessment for chemicals you use. They examine how you store sodium hypochlorite, quaternary ammonium compounds, and isopropyl alcohol, checking for proper labelling and containment. They inspect your ladders and poles for damage, test your pressure washer safety features, and verify PAT testing records for any electrical equipment. The inspector observes your current working methods and asks specific questions: how do you prevent dermatitis, what happens if chemicals splash your eyes, how do you work safely at height, what action did you take following your last accident. They request your accident log and client consultation records to verify you assess hazards at each property. They ask about your training in chemical safety and pressure washer operation. Without proper documentation, you cannot confidently answer these questions, raising red flags and leading to enforcement action. CompliantDocs documents mean you have authoritative, site-specific answers to every question an inspector asks.
Common errors
The mistakes most people in your trade make
First, window cleaners frequently underestimate dermatitis risk, viewing it as an unavoidable occupational hazard rather than a preventable condition. They skip barrier creams, reuse wet gloves, and ignore early warning signs of skin irritation. Our skin exposure policy specifically prevents this by mandating inspection gloves, barrier creams, and clear guidance on when to seek medical assessment. Second, many cleaners use generic risk assessments downloaded from the internet that do not address their actual working locations, chemicals, or equipment. A standard template does not cover your specific client properties, their hazards, and your control measures. Our assessments are generated for your business with your exact working practices. Third, sole traders neglect accident recording, thinking it is unnecessary without employees. However, accidents involving you alone must be logged and reported to HSE if serious. Fourth, PAT testing is overlooked for pressure washers and any portable electrical equipment used on client sites. Our PAT checklist ensures you maintain records. CompliantDocs eliminates these mistakes because every document is tailored to your specific window cleaning operation and ready to use immediately.
Questions and answers
Frequently asked questions
Q: Am I legally required to have health and safety documents as a self-employed window cleaner? | A: Yes. Under the Health and Safety at Work Act 1974 and Management of Health and Safety at Work Regulations 1999, you must identify hazards, assess risks, and implement control measures. Written documentation demonstrates compliance to HSE inspectors and protects your legal position. || Q: How often should I update my risk assessment and COSHH assessment? | A: Review assessments annually as a minimum, or immediately if your working methods, equipment, chemicals, or locations change significantly. Our documents clearly indicate review dates so you stay on schedule. || Q: What will an HSE inspector ask and check during a visit to my window cleaning business? | A: Inspectors request your health and safety policy, risk assessments, COSHH assessments, accident records, and evidence of staff consultation. They examine your equipment condition, storage of chemicals, and whether control measures are actually in place. They ask specific questions about dermatitis prevention, ladder safety, and chemical handling procedures. || Q: Do self-employed sole traders really need formal health and safety documents? | A: Absolutely. Self-employed status does not exempt you from health and safety law. HSE treats sole traders the same as larger businesses. Without documented assessments, you face prosecution fines up to GBP 20,000 and unlimited liability if someone is injured. || Q: Why is dermatitis risk assessment so critical for window cleaners specifically? | A: Window cleaners experience one of the highest rates of occupational dermatitis due to constant chemical and water exposure. Our specialist skin exposure policy identifies which chemicals cause contact dermatitis, implements barrier creams and protective gloves, and establishes when to seek occupational health advice.
Is this right for you?
Who this pack is not designed for
This pack is not suitable for established cleaning companies with 10 or more employees, as they require bespoke assessments and dedicated H&S management systems. Businesses already working with an H&S consultant should continue that relationship. Large facilities management contractors managing multiple window cleaning teams need specialist legal support. However, if you are a sole trader window cleaner, a partnership of two cleaners, or a micro-business with 1-3 employees, this pack delivers everything required under Health and Safety at Work Act 1974 in minutes, at a fraction of consultant costs.